Returns & Exchanges

We offer a 14-day return policy on all full-price merchandise. The return window begins on the day your order is delivered to you. 

To lodge a return please email info@abelcollection.com.au with your order number.  

• Returned items must be in new, unused condition and in the original packaging.
• For health and safety reasons, we do not accept returns for pierced earrings. 
• All sale items purchased, including sample sale pieces, are considered final sale and are not eligible for a refund or return.
• Postage will be at the buyer's expense.  We recommend using registered/trackable post as we do not hold responsibility for lost packages. 
• Please note: We do not offer returns or exchanges for custom made items. These items include custom engraving, stamped tags, custom initial/letter necklaces and bracelets, custom made jewellery upon request.